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We purchased a 2018 Outback back in July/2021 and soon after noticed a small tear in the "faux" leather portion of the leather seats on the driver side. Upon internet research found it is a known common issue after about 30k miles. Repeated calls to service with promises of return calls never got returned or issue resolved so we drove to dealership and dealt with Greg the new manager in person who immediately resolved the issue and ordered the seat replaced. He was empathetic and apologetic to our repeated issue of no return calls. He guaranteed he would call ...
This dealership is very helpful and made it easy to purchase a new vehicle. Special thanks to Ashley and James for helping me out and getting everything taken care of to get a new Crosstrek.
Very professional. Alonzo was the best. He has answered so many of my questions and is easy to reach. I never felt any pressure.
This dealership was very neat and tidy. The staff that works there, especially, Ashley O'Grady was extremely friendly, helpful and quick. She listened to what I wanted and made it happen.
Alonzo was extremely helpful and flexible during our car buying experience. We were going in to look at the different Crosstrek trims and there ended up being the perfect one there for us that day! There wasn't any pressure from Alonzo or the rest of the team, they let us lead where we wanted to go. The team also stayed with us past closing to make sure we could finish our purchase. I wouldn't want to buy a Subaru elsewhere!
Ashley was super helpful. She took the time to answer all my questions and navigate some upgrades I wanted. She made the process of leasing a new Crosstrek quick and easy. I will definitely stick with Wilsonville Subaru.
Want to keep your new Subaru car or SUV running smoothly and efficiently for years to come? We do as well, and that only requires visits to our Subaru service and auto repair department in Wilsonville, OR for routine maintenance. Our technicians are skilled and experienced on all of our models, and we proudly serve the entire Wilsonville and greater Portland, OR area as well.
It’s not a slogan. It’s the way we define our whole customer-focused culture. All the way from how we price our vehicles to how we greet our guests in the service department, every interaction is carefully considered before you arrive at our dealership. We then discuss, form, and polish our many store processes so they’re absolutely transparent and driven by you, our guest.
Why do we show our lowest price on every single car in our inventory?
Ever since we opened our doors in December of 2016, we’ve believed that if there’s a price we’re willing to sell a car for, why should it be a secret? Everyone knows that the manufacturer’s suggested retail price (MSRP) is simply a suggestion, which is why at Wilsonville Subaru, the price on every car isn’t just a starting point; it is the point. We don’t want your valuable time wasted. It doesn’t matter who you are.
Everyone gets our lowest price, every time. And that’s No Bull.