Customer Testimonials
Just bought a new Crosstrek.....Matt was our salesperson...he had not only to deal with an 83 year old (buying the car) but also with an overprotective granddaughter and an aggressive niece....he did an outstanding job! What might have been an easy process, the younger girls had to lots of questions,,,,they insisted I need a power lift of the back gate, because they thought I was too short and it was too heavy....anyway it's getting installed next week! Matt suffered thru this with an ease...I would highly recommend working with him. He was great and ... Read More DealerRater - May 28, 2026
The staff are very welcoming and helpful. Michelle Escajeda was my primary salesperson who helped me from start to finish. It's very nice not having to deal with a separate finance person, been there done that! She was very knowledgeable about the inventory and took me and my friend on a tour of the difference models I was interested in purchasing. I decided what I wanted and it wasn't on their lot, but after doing all of the negotiating, and signing, she said she would have the vehicle I wanted the next day! I returned and it was ... Read More DealerRater - Feb 10, 2026
I went in to get my car looked at for a general 50k inspection, it is a 2017 Crosstrek. Well it was supposed to be an hour, but my wife got stuck there longer because they never read the online booking notes of the check engine light and tire inflation lights were constantly on. Well she was stuck there for another hour. They come back with a recommended service bill of nearly $7k! They have been texting me all morning before the appointment that they are interested in buying the car. Well with this type of bill, I was tempted to ... Read More DealerRater - Dec 2, 2025
Beyond disappointed with their Internet consultant Raul Cruz. I was getting information on a certified used vehicle in chat. He was friendly at first until I started asking about the out the door price and for details on the taxes, title and fees. He said he was going to email me the details, he never did. And then he just abruptly ended the chat without any explanation. Not sure it's even worth it to go into the dealership if that's how I'm going to be treated.
Salesman Nick was very knowledgeable, friendly and polite. Helped me find the right vehicle I was looking for. He walked me through all the steps needed to complete my transaction. I will recommend this dealership to my Friends and Family.
The staff at the dealership is friendly and helpful, and makes you feel like family. They don't try to pressure you and want you to walk out happy.
Thank you to Daniel Cruz at wilsonville Subaru, He got me into a car I love and my family loves. You heard all my concerns and you helped me find the car that will make my family and I happy. The staff is polite and helpful, I won’t go to another Subaru dealership because I enjoyed my experience here in Wilsonville
It was an Amazing place to work and I have personally bought 2 vehicles from them. Guest Advocates truly care about what is in the best interest of the customer! 💪🏻 Also Aubrey was extra patient and accommodating as needed 🙂 All of the GA’s and management are High Character Humans!!
Best car buying/leasing experience ever!!! Ask for TOM TYSON he was so great to work with! He worked with me until I found the car that made me happy. He was so kind and patient!!! Thank you Tom!
Very easy sales people to deal with. I just leased my 3rd Subaru from here. Specifically, Dan Ramirez is knowledgeable and a straight shooter.
Karen G. supported my sale transaction perfectly. I was clear on what I was looking for to complete a transaction...she made it happen. No Bill. Thank you Karen for your great work. Jeff E
I took my car here, rather than Corvallis due to the HOT ENGINE LIGHT. Sadly I needed a heater core replacement. They've had my car for 14 days, for an initial 3 day repair. I also received a 4 pg report on "urgent" repairs, which were done at the 60k service, in Corvallis... So apparently they don't have access to those re ords??? CAN YOU SER MY EYES ROLLING? I JUST WANT MY Car...please for the love!!!
This was one of the easiest and best car purchases I’ve ever had. I worked with Samantha Boulet. She made me feel welcome and didn’t do the usual pressure techniques. I will go directly to Wilsonville Subaru for my next purchase.
Excellent service and remarkably easy. Everybody was very helpful, making this a relatively easy and seamless experience.
Harrison Luccock was absolutely amazing, very highly recommend!!! Customer service was the very the best!!
Our Guest Advocate, M. Escajeda, was very welcoming, personable, polite, knowledgeable and knew how to transact the sale with minimal hassle and wait time. She carefully explained the options available but was not overly forward or insistent that those options be chosen. She listened to our concerns. The purchasing experience was a pleasure. We would come back for our next vehicle, if the situation arises.
I recently purchased a 2025 Outback Wilsonville Subaru and worked with Harrison. He was very knowledgeable in all respects and made the transaction, including a trade-in, seamless. There were a couple of unexpected issues with the new car but ultimately, these were resolved.
I recently purchased a 2022 Subaru Crosstrek and Jon was a pleasure to work with every step of the way! He was knowledgeable about the year and model. I even took the dealer up on their offer to put a deposit down so the car would be "on hold" while I wait a couple days for my PPI appointment with the mechanic, something I'd never done before. I would happily buy another car from this dealership!
I felt the "Energy" with the Team at Wilsonville Subaru!!! Alan, Jay, Alan, Joe and Rose all performed exceptionally well. I purchased a used vehicle from Tony Gutierrez and Joe Nibler. I am completely satisfied with my car purchase decision from Wilsonville Subaru!!
In an era when the concept of customer service has been devalued almost beyond recognition, it is more than a little refreshing that Wilsonville Subaru staff still believes in and practices excellent customer service. Kudos to you and your staff for making my stay a great one……Keep up the great work…….
Live long and ... Read More DealerRater - Jul 31, 2025
I purchased a 2017 Outback in May 2025 from Wilsonville Subaru. While the car is in great condition, the work performed on the car by Wilsonville Subaru is less than quality. For instance, while they installed 4 new tires they did not properly mount them on the centering ring nor did they balance them. They let me drive off the lot with an empty coolant tank and, as I just found out 2 months after driving, my engine is a quart low of oil. This despite the fact that they gave it a full oil change in April and I've only driven 2k ... Read More DealerRater - Jul 31, 2025
I have purchased a vehicle in the past from this dealership and had a pleasant experience, so I returned years later for another purchase. This time around has been different. I went into inquire on a used vehicle, and trade in value for my vehicle. After my visit, I had 5 different people from the dealership calling, texting and emailing me DAILY for a couple of weeks before I made my decision. I made the purchase, and came back within a few days with a few questions regarding the vehicle - emailed, called and text THREE employees that helped me along ... Read More DealerRater - Jul 25, 2025
Samantha was amazing! She was personable, knowledgeable, and made the buying process easy and fun.
My partner and I worked with Michelle to purchase a new (to us) 2023 CPO Crosstrek, and she was the epitome of friendly, polite, and knowledgeable. She successfully balanced the fun side and the professional side with a warm sense of humor, empathy, and made the whole process as easy as possible. She listened to our needs, and provided options without being pushy. In the end, we came away with a car we love for the right price!
I just got a new/used 2023 crostrek from here and I love it! Samantha Boulet was super helpful in finding me a car that I not only love, but is in my budget. I highly recommend her help if you go! She's down to earth and will not push you in the direction of a car that you don't want. She will ensure you find what you love!
Very helpful, kind, knowledgeable, bought the car I really wanted and Tom made sure of that...thankyou
Nice, low pressure sales process. Mac Kizer helped me throughout the sale. I found the car I wanted and booked an appointment and Mac was there right on time. Did a great job educating me on the car and the dealership. Way better than my previous dealership experiences.
We just purchased a new to us 2018 forester from Wilsonville Subaru. The internet dept was great to work with and very accommodating with my hearing impairment. Marcus was great to work with taking us for a drive and even a dinner recommendations. This was hands down the best experience we’ve ever had at a dealership and we will recommend them to anyone that we hear is looking for a car. We will only work with them in the future.
I had the pleasure of buying a car here. I worked with Macauley Kizer and had the best experience buying a new car. The whole process was easy and painless. Macauley was knowledgeable and respectful of my time. I have had a few questions after the purchase and he has been very helpful. Thank you Macauley for retrieving my sunglasses from my trade in after I had left! Best dealership, best person to buy a car from, amazing after care.
I am so grateful for the great service and understanding I received from Samantha Boulet at Wilsonville Subaru. My husband recently passed away and I needed another vehicle to replace his van that has hand controls and a wheelchair lift. I wanted a smaller vehicle. I looked at Subaru Crosstrek's because our insurance agent recommended them highly. I was contacted by text and email and after a few days I responded and I made an appointment to go see them. I took a close friend because I wanted support for making a decision like this. I hadn't purchased ... Read More DealerRater - Jun 16, 2025
Outstanding Service from Karen at Subaru – Above and Beyond!
Over the past two years, I’ve had the pleasure of working with Karen at the Subaru dealership, and I can confidently say she’s one of the best in the business. She has helped me lease three different Subaru SUVs, and each time, her dedication, professionalism, and attention to detail made the entire process smooth and stress-free.
Karen truly goes above and beyond for her clients. She took the time to understand my needs and worked tirelessly to ensure I received the best possible deal. Thanks to her efforts, I ... Read More DealerRater - Jun 6, 2025
From the moment that we pulled up to the dealership, we could tell things were different here. The pride in ownership was evident. We were warmly greeted by several people and when DJ Villasenor approached us with a smile and a warm handshake, I felt immediately at ease. DJ did not put any pressure on us and had more of a conversation with us as we test drove a Subaru Forester. DJ made purchasing a vehicle super easy and straightforward. If I buy another Subaru, I won't go anywhere else and I will always choose to work with DJ.
Saturday evening on May 24th my brother and I walked in asking for Tom Tyson, he previously bought from him and had amazing service. We were connected with him in a few minutes and the next morning I walked out with a brand new 2025 Subaru Crosstrek. The process was so easy! Tom was great with his communication, kind, honest, direct, helpful and personable. He actually took the time to ask questions, get to know me and what I was looking for. I 100% recommend buying from Subaru Wilsonville and asking for Tom Tyson!
I worked with Karen Escajeda, and she made the entire process super easy and straightforward. I came in knowing exactly what I wanted and wasn’t interested in being pushed or swayed like at other dealerships — Karen completely respected that, even though it might’ve meant I wouldn’t end up buying. That honesty and no-pressure approach made a big impression as I am not a big fan of xx. I ended up coming back, test drove a couple of cars (which she had ready for me, zero wait time), and purchased my vehicle within 24 hours of my first visit. ... Read More DealerRater - May 29, 2025
I had a very satisfactory car buying experience and would tell my friends about it.
I love the no bull price structure and my sales person, Samantha was fantastic. Good experience
We felt very comfortable working with Michelle at Wilsonville Subaru. There was no pressure and she knew everything we needed to know ! Next car, we will be back !!!!
Great service. Tom Tyson was a pleasure to work with! Easiest car purchase ever made!
This is my third Forester, and each time I’ve worked with Tom Tyson. He makes the process so easy and straightforward—I always know exactly what to expect, with no need for back-and-forth. His consistency, professionalism, and customer care are why I keep coming back. I won’t go anywhere else to buy a Subaru!
Daniel was the best car dealer we’ve ever come across. He made the process so seamless and easy, and we were in and out so quick. I posted his name to social media, this guy works so hard and does amazing at his job. Couldn’t thank him enough. Wilsonville Subaru is BLESSED to have this guy.
Everyone very friendly and responsive to my questions. Good at listening to what I was looking for and offering advice. Took the time I needed and I never felt pressured or hurried. I could not have had a better agent than Jonathan. Thank you.
Very clean dealership and very passionate hardworking employees! My mother had an amazing experience and had to leave a review for the sales rep helping her out. Miss Alanna Islas. Explained my mom her finance options and was very patient with her , since she was an older woman. Great job team and Alanna !
Wilsonville Subaru has the friendliest staff! Great customer service from the front office staff to the service team! Go see Wilsonville Subaru for your next vehicle purchase!
They were very helpful and gave me a good value on my trade in car. My salesman Tony Gutierrez was great and did a good job of explaining all the new features to me and my son and daughter in law that came with me. I would recommend the dealer and salesman to anyone. Thanks Wanda Barry Wilsonville
I bought a 2025 subaru accent from Marcus Reign 2 weeks ago he was very helpful, and patient, he made buying a car less stressful.
I've heard about how car salesman can be when it comes to buying a vehicle at the dealership. But there is something about Wilsonville Subaru that kept us coming back to them when it was time to seal the deal.
We've browsed before - twice actually. But we were not ready then. The third time we were there, the stars aligned ... in the form of Mac Kizer.
He was super laidback, cheerful and courteous. Patient and honest and upfront. I was really impressed that he actually LISTENED to what I had to say. At one point, when I ... Read More DealerRater - Mar 16, 2025
We had sold our car and needed to buy a new one. We went to Wilsonville Subaru and Jon helped us. He was very nice and worked hard to get us what we wanted. He found the color we wanted with all the right features and we had our car the next morning. We were extremely happy with the service we have received. We highly recommend Wilsonville Subaru and ask for Jon.
Great service with Tom. Best experience buying a car I've had, no pressure and was very friendly!
As an owner of my first Subaru Legacy, I am really grateful for all the good job that Michelle Escajeda did to make sure I get the best car according my expectations. I’m really happy with the new car. Thank you so much Michelle 😊
Mac was amazing. This is the 2nd vehicle purchase from Wilsonville Subaru and will be out next choice also. They make us so easy and calm to purchase a vehicle. Not pushy and so kind. Loved how Mac was so helpful and kind.
I want to give a HUGE shoutout to Tom!
I spent several days working towards getting the vehicle I really wanted. I had some other dealerships deliver service that was lackluster. Once I connected with Tom, he took everything off my plate and helped me get into the right vehicle at the right price! The best part, this whole process was incredibly simple! We live 2 hours from the dealership and Tom took care of everything so all we had to do was test drive, discuss warrant and sign paperwork!
I now have a car that I love, that fits my ... Read More DealerRater - Mar 12, 2025
This was the easiest new car purchase we've ever had. Jon Lahey was amazing and so helpful. The showroom is very nice and the choices for new cars was huge.
JON did a first rate job for me – he was helpful and very knowledgeable about the good products.
Muchas gracias Alanna por la atención y servicio que nos brindaste a mi pareja y a mí para adquirir nuestro nuevo vehículo. Estamos muy contentos por el servicio, y toda la atención que tuviste con nosotros, siempre muy alegre y respetuosa.
I would recommend everyone to come to wilsonville Subaru! Ask for Tony Gutierrez, he’s great!
The Dealership's showroom was well appointed, clean and inviting. We were immediately greeted by Thomas Tolonen and he explained they are a 'one person, one price' dealership. We appreciated that approach to car buying, took much of the guesswork out of the experience. Since we were weighing out other options Thomas was unavailable when we returned, Daniel Ramirz did a great job finishing the deal.
Sales staff (Thomas Tolonenj was very informative about the vehicle and worked with me to find a vehicle that fit my needs. They provide a couple of training sessions to help the new owner familiarize with the vehicle, which are very helpful
Fast and very friendly experience 🙌🏻🙌🏻🙌🏻🥰✅ very knowledgeable . They didn’t have my color but they found one for me and within a day was driving g it home 🙌🏻🥰
A few days ago, we purchased our new Subaru Outback Turing model from the Wilsonville Subaru dealer. It was a pleasure dealing with no nonsense professional salesmanship (Jonathan L.). The car at wanted color wasn’t available locally so the dealer brought it from Olympia WA. A day after delivery we noticed a tiny scratch on the rear gate so we went back to the dealer and Jon managed to get it fixed in just a few minutes. We would strongly recommend this Wilsonville Subaru dealership and Jon’s help was just perfect, no pressure, very knowledgeable and just a ... Read More DealerRater - Feb 2, 2025
DJ is the best! He was patient with all of my excitement and indecision. He is super friendly and personable. He didn't push me into anything that didn't make sense for me. He made me feel genuinely well taken care of. I know there's a stereotype around car salesmen, DJ breaks that stereotype in the best possible way. 10/10 recommend seeing him.
Great experience! Macauley (Mac) made the process super fun and easy! He got us into a Subaru that suits our life perfectly! 10 out 10 will recommend him and Wilsonville Subaru to anyone!
Tom Tyson made all the difference in my decision to purchase a new vehicle. I was still comparing vehicle manufacturers when I walked into Wilsonville Subaru. Tom's experience with Subarus, knowledge & demonstration of each vehicle's attributes, and overall friendliness was invaluable to my final decision.
Excellent service, customer care is a priority for these guys. Overall a very professional and pleasant experience at this dealership.
John was very helpful and friendly he Treat me like family and not some guy off the street. He also took time in helping me with getting my new car and getting me out of be in negative
Macauley is amazing! He showed great patience with me as I navigated an unexpected car purchase. He was knowledgeable about the stats on every car I looked at, and worked to get me a great rate and price. I love my new car and appreciate the honest and efficient way that Macauley treated me through the process.
Had a great experience buying a car here. Macauley Kizer was friendly, knowledgeable, worked with us to find the best fit.
First time Subaru buyer, great experience and service., felt comfortable and not pressured. Friendly knowledgeable people. Christopher was the best.
Alanna was very thorough, informative, patient, and courteous. She helped me pick the perfect vehicle for me and my family. I highly recommend her as a sales representative as she went out of her way numerous times to make sure I had all the proper documentation and all the aspects I wanted in a vehicle.
Working with Alanna Islas in purchasing my new Crosstrek completely changed my perspective of what this experience could be. From the moment she greeted us in the showroom, she was calm, knowledgeable, professional and charming. I had been dreading buying a new car because it had been over 10 years and had previously only bought used vehicles. I had very particular needs that were part of my decision making process, but I left feeling that we just didn't purchase a car, but had a remarkable encounter. It was straightforward and honest, never intimidating, and actually fun. Alanna is smart and ... Read More DealerRater - Jan 4, 2025
I was nervous about purchasing a car at a dealership for the first time, but found my experience with Macauley Kizer at Wilsonville Subaru to be quite peaceful. He didn't rush or pressure, and respected my decisions. Interactions were honest and clear. I would definitely recommend working with him or visiting Wilsonville Subaru in general to my friends!
Its been over 20 years since I purchase a new car and I was highly anxious about the process.Macauley Kizer,took the time to not only explain several different opinions and features of cars in my budget. He showed me the cars side by side explaining how the features would best suit my needs. Macauley made my experience stress after and enjoyable.He went above and beyond to ensure I felt confident in every choice I made.
Macauley provided numerous opinions that fit my needs and patiently explaining each one while addressing all my concerns. His professionalism, kindness and attention ... Read More DealerRater - Dec 31, 2024
Jon Lahey made the experience of buying my first new car amazing! It only took around three hours to be on my way home with my 2024 Subaru Crosstrek. Jon Lahey is an amazing salesperson and Wilsonville Subaru is a great dealership. I highly recommend both!!
Jon did a very efficient job and put me in a car I really like. I enjoyed working with him..
If you are looking for a salesman at Wilsonville Subaru to take you through the buying process, look no further than MacAuley Kizer. MK listens to your needs, helps you analyze which auto suits you the best and assists in making the purchase process quite painless. Afterwards, he makes himself available to be present for your follow-up questions. Car purchasing is an ordeal, yet MK made my experience ablsolutely "painless" - yes, that is possible!
Excellent experience!! Tom Tyson made my first experience of buying a car very easy. I am 78, a new widow and had never bought a car by myself. In and out in less than 3 hours with a new 2024 Cross Trek. I am so happy and feel so safe driving now. Tom Tyson made me feel like I had conquered the world that day!! Purchased November 20, 2024!!
We worked with Jon Lahey who went above and beyond to help us get the right car. Such a great dealership from the initial contact, ease of appointment, and no pressure. And then help us find the right car which was at another dealership. It turned out to be the right one and so happy with the new WRX.
Quiet and relaxing atmosphere. Wilsonville Subaru has taken buying a vehicle to a new level. We have never experienced anything like it. The coffee/lunch counter is a great addition, so much better than the regular vending machines and nearly cold coffee I find at other dealerships. Our sales rep Tom didn't rush us at anytime and we felt like we were chatting with an old friend. Great job!
Macaulay Kizer was very helpful and everything went very smoothly. Everyone was nice and professional.
We worked with DJ. He was super awesome and not Pushy!! He walked through the whole process with us and was very thorough and finding answers to all of our questions! I would definitely Recommend working with him!
Seamless experience from start to finish! We have always been taken care of whether buying or servicing our vehicles.
Professional, great service, no pressure, gave fair trade-in value, knowledgeable & helpful customer service. This is our 5th Subaru; 3rd from Wilsonville Subaru. Very satisfied.
I will never buy a vehicle from this dealer again!!! You have to watch the up sale tactic. They give crappy car salesmen a whole new name!!!!
Tom Tyson was great at Wilsonville Subaru. Everyone there has been great. 3rd family member to buy there.
My wife, daughter, and I had an excellent experience working with Wilsonville Subaru, especially Guest Advocate Florencio "Flo" Pineda. This was truly a no-bull experience compared to many other dealerships. Flo's frank communication, advice, and respect were excellent. We also enjoyed the strong selection of Subaru vehicles at this dealership. Special shout-out to Sales Manager Rony and Online Sales Consultant Bekah for being quick, personable, and accurate in their communications.
Easy to work with, able to answer my questions. A convenient location for me since I live in Wilsonville.
Macaulay Kiser was a great salesman. He worked very hard to get me the car I could afford with what I wanted. The people at Wilsonville Subaru were great. Look forward to having a long relationship with them going forward.
I just bought my first car with Wilsonville Subaru! I had a great experience working with Tom Tyson, who was very helpful and super friendly. He answered every question I had and left me leaving the dealership with no regrets! I highly recommend working with Tom and Wilsonville Subaru if you are searching for a new car.
My first Subaru & I won't deal with another dealer after my experience with Tom Tyson & Wilsonville Subaru. Went to another dealer prior to going to Wilsonville & what a difference. Tom took me all the way through the transaction, no back office dealing. All the staff were very professional, friendly & no pressure. Already recommended my friends & family to skip the rest & drive the extra distance down the Gorge. Thanks Tom
Mo Garcia was the sales person I worked with. He was efficient and friendly. Unfortunately, his name does not show under the sales person listings so I cannot rate him individually.
I recently bought my second Subaru from this dealership! Nothing negative to say! Great experience with M Garcia; he is wonderful! Highly recommend!
Tony from Wilsonville is the best!! He listened to me and got me the car I wanted and also the right price.
Jonathan Lahey made my car buying experience amazing. Jonathan was very helpful, friendly, knowledgeable, and transparent. He listened to what was important to me in a new car and helped get me exactly what I wanted. I love my new 2024 Crosstrek Sport!
The staff was very friendly and transparent with the vehicle. Specifically Robert he helped me out a lot when I bought my 2019 subaru Impreza
Three year old car. Battery failed. Service department said nothing was wrong with the car. Battery kept failing. Subaru customer advocaey dept. said that they couldn't help unless I took car back to dealer. After return to dealer, they then said battery failed but that was okay since the car was 3 years old, and they would happily sell me a new battery for$400. If I buy a new car, it should remain reliable more than 3 years. I shouldn't have to replace the battery every 3 years. The dealership didn't even offer any discount on battery cost. Over-all the ... Read More DealerRater - Aug 16, 2024
Great place to buy a car. Helpful and friendly staff. It's nice not having to haggle over a price.
We shopped here for compact or mid-size SUV, and test drove a Forester and an Ascent. Tom Tyson was very courteous and knowledgeable. Although we purchased somewhere else, because the model with the features we needed was rare and not in stock, we would not hesitate to do business with Tom and Wilsonville Subaru.
Great facility with large selection of cars. People are very helpful in helping me find my car at a great price. The trade in process is quick and easy
Straightforward, easy, friendly, exactly what I wanted. Will definitely buy here again. Very happy with my purchase.
Johathan Lahey was very friendly, helpful and knowledgeable. He did not waste my time, and focused on what was important to me.
My wife and I started looking for a 2024 Subaru Outback Touring XT with Autumn Green paint and Napa Brown leather interior. We found several dealers that could order that combination but did not have one in stock. When we asked for a price, the dealers would say to come in first and then they would give us a price.
We found the Outback we wanted at Wilsonville Subaru. The problem: we live 4 .5 hours from the dealership. I called Wilsonville Subaru and let them know I was interested in the car and set up an appointment for a week later to ... Read More Google - Jun 15, 2024
Wilsonville Subaru, always friendly, always helpful. Zero pressure, and the listen to what their customers say. John was my sales person, absolutely friendly, helpful and answered questions, with genuine respect.