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Guests Advocates are the “one person” of our One Person, One Price, No Bull business philosophy. These highly-trained professionals provide the absolute best customer service to all of our current and prospective vehicle buyers. Guest Advocates are in charge of taking care of each customer’s needs “from drive-up to delivery.”
Customer Care Representatives play a key role in our important daily operations. These highly-trained representatives are often the first point of contact for prospective customers. Key responsibilities include making sure guests receive timely answers to any questions they may have before visiting the dealership, creating appointments for the sales team by managing all internet leads, phone calls and online chats.
Our Subaru service techs are among the smartest and most hard-working technicians in the industry. As experts of diagnosis and repair, our service techs treat each and every customer’s Subaru like it is the most important vehicle they have ever serviced. Quality and customer satisfaction are key.